1. Introduction
Coverage4Veterans ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at coverage4veterans.com or submit a contact or quote request form.
By using our website or submitting your information, you agree to the collection and use of information in accordance with this policy. If you disagree with its terms, please discontinue use of our site.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, state of residence, military branch, desired coverage amount, and other details you provide via our contact or quote request forms.
- Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, time spent on pages, and referring URLs.
- Cookies & Tracking: Small data files stored on your device to enhance your browsing experience and analyze website traffic.
3. How We Use Your Information
We use the information we collect to:
- Respond to your quote requests and inquiries about life insurance coverage options for veterans
- Contact you via phone, email, or SMS text message regarding your insurance inquiry
- Provide information about Term Life, Whole Life, SGLI/VGLI supplemental coverage, and children's life insurance products
- Send appointment reminders, follow-up messages, and policy information
- Improve our website and user experience
- Comply with applicable laws and regulations
- Prevent fraudulent activity and protect our services
4. SMS Text Message Communications
SMS Consent Notice: By submitting your phone number through any form on this website, you expressly consent to receive SMS text messages from Coverage4Veterans. Your consent to receive SMS messages is not a condition of any purchase or service.
When you opt in to SMS communications from Coverage4Veterans, you may receive the following types of messages:
- Quote confirmations and follow-up messages
- Appointment reminders and scheduling confirmations
- Information about life insurance coverage options relevant to your inquiry
- Responses to your inquiries submitted through our website
Message Frequency: Message frequency varies depending on your inquiry and the stage of your quote process. You may receive up to 4–6 messages per month.
Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
How to Opt Out: You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. After texting STOP, you will receive one final confirmation message and no further SMS messages will be sent.
Help: Reply HELP to any of our SMS messages for assistance, or call us at (323) 319-6017.
Carrier Disclaimer: Wireless carriers are not liable for delayed or undelivered messages.
Your mobile phone number will not be shared with third parties for their own marketing purposes. SMS consent is not transferable.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With licensed insurance agents or advisors who assist in fulfilling your quote request
- With service providers and technology platforms (such as CRM or communication tools) that help us operate our business — these providers are bound by confidentiality obligations
- When required by law or to protect our legal rights
- With your explicit consent
We do not share your information with unaffiliated third parties for marketing purposes without your consent.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Cookies
Our website uses cookies to enhance functionality and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our site may not function properly without cookies. We may also use third-party analytics tools (such as Google Analytics) that collect anonymous usage data.
8. Third-Party Links
Our website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of any third-party sites and encourage you to review their privacy policies before providing any personal information.
9. Your Rights
Depending on your state of residence, you may have the following rights regarding your personal data:
- Right to access the personal information we hold about you
- Right to request correction of inaccurate data
- Right to request deletion of your personal data
- Right to opt out of marketing communications at any time
- Right to opt out of SMS messages by replying STOP
To exercise any of these rights, please call us at (323) 319-6017.
10. Geographic Availability
Coverage4Veterans provides life insurance advisory services to residents of all U.S. states except New York. If you reside in New York, we are unable to provide services at this time.
11. Children's Privacy
Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately at info@coverage4veterans.com so we can delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised date. We encourage you to review this policy periodically. Your continued use of our website following any changes constitutes your acceptance of the revised policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Phone: (323) 319-6017
- Hours: Monday – Friday, 7:00 AM – 7:00 PM PST